How to place an order

Quality, credibility and convenience just a click away.  
 

Not sure what to purchase?

Not convinced by the price?

Shipping costs?

Do you have doubts about purchasing directly from the site?

 

If you do not know what to choose or you simply are not convinced of the convenience of on-line purchasing, please contact one of our operators through the various channels made available on the site. We will be happy to offer you our support and assist you step by step in all the stages required to make an informed choice.
     

If you have already chosen your product, follow the purchase procedure!

 

PURCHASE PROCEDURE

In this section, we explain how to find the right product for your needs and make a purchase.

Follow the various steps and then create the order.
 

 

STEP 1: DO YOU KNOW WHAT YOU WANT TO PURCHASE?

If you already know what you want to purchase, follow these steps:

  • Search for the desired product using the Search command or use the filters in the section for your product (FLOORING, MOSAIC, BATHROOM FITTINGS, TAPS, etc.)
  • choose the product that has the COLOUR-FORMAT-FINISH combination you want
  • enter the quantity you need (our calculator will indicate how many complete packages your request matches. Remember that on this site all the products are sold in complete packages and the calculation of the quantities is indicated in multiples of packs
  • calculate the estimate (remember that on our site all prices include VAT according to article 49 paragraph 1 e), article 20 paragraph 1 in conjunction with the article 21 paragraph 1 d) and article 22 paragraph 4 c) of the Italian Consumer Code and article 7 paragraph 1 h) Italian Leg. Decree 70/2003)

If you complete these steps correctly, the system will display the total cost of the product and the quantity you have selected, plus the number of boxes that will be delivered to you. Remember that the price obtained already includes transport costs both in Italy and abroad.

To proceed click on the "Buy Now" button and the system will add the product to your cart.

You will now be able to complete the purchase.

Most products on our site are available on request. Customers are, therefore, invited to inquire about the availability of the material before purchasing it or wait for instant feedback from the sales staff on ripastore.com.
     

 

2. SHIPPING

All our orders are shipped within the EU - Germany, Austria, Belgium, Holland, Luxembourg, France, Denmark, Finland *, Sweden * and in non-EU countries, Switzerland, Norway *, Great Britain by the courier DB SCHENKER, and by CORRIERE FRANCO (ONE EXPRESS Circuit) in Italy.

* service limited to some locations only; please check if your location is covered by entering your postal code

 

If the location you wish to ship to is not included in the countries indicated, you can request a personalised quote by writing to the address info@ripastore.com. You will receive a personalised quote within 24 hours.

Once the costs have been confirmed, you can proceed with the purchase by clicking on the "proceed to checkout" button  

 

3. COMPLETING THE PURCHASE

Decide whether to purchase as a guest or to register on the site (recommended method to obtain future benefits and to monitor your order status) and complete the final steps required:

  • enter the billing information;
  • enter the shipping information;
  • select the shipping/collection method;
  • choose the payment method (bank transfer, credit card, PayPal);
  • confirm the order.

   
4. AFTER PURCHASE

Once the order has been received, you will receive an e-mail confirming the purchase and availability, and you will be able to see the order status on your personal page.

Request free sample

Do you want to see our products first-hand and discover the high quality of the ceramic and porcelain stoneware tiles available in the Ripa on-line shop? Request a free sample now.

The request for samples is free and without obligation. You only have to pay for cost of shipping to receive the material.

Select the products you are interested in from the wide range of bathroom tiles, kitchen flooring, living room tiles and bedroom flooring, configure them based on your requirements and click on "add sample to cart". You will shortly receive a free sample of the selected porcelain stoneware in the comfort of your home.

The Request free sample service offered by Ripa is designed to help the customer to choose the product that best suits his/her needs in terms of design and architecture.

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